Terms and Conditions

TERMS AND CONDITIONS

Your Elegant Boutiques

Welcome to Your Elegant Boutiques. By accessing, browsing, or placing an order through our website www.yourelegantboutiques.com, you acknowledge that you have read, understood, and agreed to be legally bound by the following Terms and Conditions. If you do not agree with any part of these Terms, you must discontinue use of this website immediately.

These Terms constitute a legally binding agreement between the customer and Your Elegant Boutiques governing the use of our website, products, and services.

1. Acceptance of Terms

By accessing the website, creating an account, or completing a purchase, you confirm that you have read, understood, and agreed to these Terms and Conditions, including any additional policies referenced herein such as our Privacy Policy, Shipping Policy, and Return Policy.

Your continued use of this website constitutes unconditional acceptance of these Terms.

2. Orders, Pricing, and Payments

All orders placed through our website are subject to review, verification, and acceptance by Your Elegant Boutiques.

We reserve the absolute and unrestricted right to refuse, cancel, or limit any order at our sole discretion, including but not limited to:

  • suspected fraudulent activity

  • pricing inaccuracies

  • product unavailability

  • violation of these Terms

Full payment must be successfully processed at the time of purchase.

Prices, product descriptions, and product availability may change at any time without prior notice.

3. Shipping and Delivery

Your Elegant Boutiques offers worldwide shipping.

Estimated delivery time generally ranges between 30 to 45 business days, depending on destination country and shipping carrier.

Delivery timeframes are estimates only and are not guaranteed.

Customers are solely responsible for any:

  • customs duties

  • import taxes

  • government fees

  • customs clearance charges

Your Elegant Boutiques has no control over customs procedures and shall not be held responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control.

4. Customs Duties, Government Charges, and Confiscated Items

Customers are solely responsible for any customs duties, import taxes, VAT, governmental charges, or regulatory feesimposed by the destination country.

Your Elegant Boutiques has no control over such charges and cannot predict their amount.

Your Elegant Boutiques shall not be responsible or liable for any delays, inspections, confiscations, returns, or destruction of goods carried out by customs authorities or other government agencies.

In the event that an order is held, confiscated, seized, or returned by customs, Your Elegant Boutiques shall not be responsible for refunds, replacements, or reshipping of the item.

Customers are responsible for ensuring that products ordered comply with the import regulations of their countrybefore placing an order.

5. Delivery Confirmation and Non-Receipt Claims

Shipping carrier tracking information and delivery confirmation shall be considered valid proof of delivery.

If a shipment is marked as delivered by the shipping carrier, Your Elegant Boutiques shall not be responsible for:

  • stolen packages after delivery

  • incorrect addresses provided by the customer

  • delivery issues within buildings or mailrooms

Customers must notify us within three (3) business days if they believe the order was not received.

Failure to report within this timeframe will be considered final confirmation of delivery, and no further claims will be accepted.

6. Returns, Refunds, and Exchanges

Due to the nature of our products, all sales are considered final except under very limited circumstances.

Return or refund requests will only be reviewed if all the following conditions are met:

  • the product contains a confirmed manufacturing defect

  • the product has a significant discrepancy from the description

  • the claim is submitted within 24 hours of delivery

Claims submitted after 24 hours will not be reviewed or accepted.

All claims must include:

  • order number

  • clear photographic or video evidence

  • photos of packaging and shipping label

Failure to provide sufficient documentation may result in automatic rejection of the claim.

All returned items will undergo a mandatory inspection process before any resolution is considered.

Your Elegant Boutiques reserves the sole and final discretion in determining whether a product qualifies for return or refund.

7. Non-Returnable Products

The following items are strictly non-returnable and non-exchangeable:

  • clothing items

  • shoes and slippers

  • items prepared or sourced specifically upon order

  • items showing signs of use or alteration

  • items returned without original packaging

  • Ready to Delivery Section and Items 

Shoes and slippers are prepared specifically upon order, therefore no return or exchange will be accepted under any circumstances.

Customers are fully responsible for selecting the correct size before completing the purchase.

8. Pre-Owned Luxury Products

Your Elegant Boutiques specializes in secondhand luxury handbags and accessories.

Due to the nature of pre-owned luxury items, minor imperfections such as:

  • light scratches

  • minor creasing

  • natural wear

may be present and shall not be considered defects.

9. Tamara Payments

Orders completed through Tamara payment services are strictly non-refundable and non-exchangeable, regardless of the circumstances.

10. Payment Disputes and Chargebacks

By completing a purchase, the customer agrees not to initiate chargebacks or payment disputes without first contacting Your Elegant Boutiques.

In the event of a payment dispute:

Your Elegant Boutiques reserves the right to:

  • suspend or permanently block the customer account

  • recover administrative or legal fees

  • provide transaction evidence to financial institutions

11. Limitation of Liability

To the maximum extent permitted by law, Your Elegant Boutiques shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or purchase of products.

We do not guarantee:

  • product availability

  • shipping timelines

  • uninterrupted website operation

12. Intellectual Property

All content on www.yourelegantboutiques.com including text, images, logos, graphics, and product descriptions is the property of Your Elegant Boutiques and protected by intellectual property laws.

Unauthorized reproduction or distribution is strictly prohibited.

13. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of China.

Any disputes shall first be resolved through good-faith negotiations, and if unresolved, will be submitted to binding arbitration in China.

14. Changes to Terms

Your Elegant Boutiques reserves the right to modify these Terms and Conditions at any time without prior notice.

Continued use of the website constitutes acceptance of the updated Terms.

15. Final Sale Agreement

By completing a purchase, the customer acknowledges that all purchases are considered final sale, except where a verified manufacturing defect or significant discrepancy from the product description is confirmed by Your Elegant Boutiques.

Customers confirm their full acceptance of product condition, pricing, shipping terms, and return limitations before purchase.

Except where required by law, Your Elegant Boutiques is under no obligation to accept returns, exchanges, or refunds once an order has been processed or shipped.

16. Delivery Investigation Period and Dispute Restriction

International shipments may require extended delivery periods due to logistics and customs processing.

By placing an order, the customer agrees not to initiate any payment dispute, chargeback, complaint, or claim until sixty (60) working days have passed from the shipment date.

During this period, customers must contact our support team to allow sufficient time for shipment tracking, carrier investigation, and resolution.

Any dispute initiated before the expiration of 60 working days shall be considered a violation of these Terms.

17. Contact Information

Email: info@yourelegantboutiques.com
Website: www.yourelegantboutiques.com

What's up +971556726596

الشروط والأحكام

Your Elegant Boutiques

مرحبًا بكم في Your Elegant Boutiques. باستخدام موقعنا www.yourelegantboutiques.com أو إجراء طلب عبره، فإنك تقر بأنك قرأت وفهمت ووافقت على الالتزام بالشروط والأحكام التالية.

1. قبول الشروط

باستخدام الموقع أو إتمام عملية شراء، فإنك توافق على جميع الشروط والسياسات المرتبطة بها مثل سياسة الخصوصية وسياسة الإرجاع والشحن.

2. الطلبات والدفع

جميع الطلبات تخضع للمراجعة والموافقة من قبل Your Elegant Boutiques.

يحتفظ المتجر بالحق الكامل في رفض أو إلغاء أي طلب في حال:

  • الاشتباه في الاحتيال

  • أخطاء في الأسعار

  • عدم توفر المنتج

يجب دفع كامل المبلغ عند إتمام عملية الشراء.

3. الشحن والتوصيل

نقوم بالشحن إلى جميع أنحاء العالم.

مدة التوصيل التقديرية تتراوح بين 30 إلى 45 يوم عمل.

هذه المدة تقديرية فقط وليست ضمانًا للتسليم.

يتحمل العميل مسؤولية جميع الرسوم الجمركية والضرائب الحكومية.

4. الرسوم الجمركية ومصادرة الشحنات

يتحمل العميل مسؤولية أي:

  • رسوم جمركية

  • ضرائب استيراد

  • رسوم حكومية

لا تتحكم Your Elegant Boutiques في إجراءات الجمارك.

ولا تتحمل المتجر أي مسؤولية في حال:

  • احتجاز الشحنة

  • مصادرة الشحنة

  • إتلاف الشحنة

  • إرجاع الشحنة من قبل الجمارك

5. تأكيد التسليم وعدم الاستلام

يعتبر تأكيد التسليم من شركة الشحن دليلًا رسميًا على استلام الطلب.

في حال لم يستلم العميل الطلب، يجب إبلاغنا خلال 3 أيام عمل.

6. الإرجاع والاستبدال

جميع المبيعات تعتبر نهائية باستثناء الحالات النادرة.

يمكن مراجعة طلب الإرجاع فقط إذا:

  • كان هناك عيب واضح في المنتج

  • اختلاف كبير عن الوصف

  • تم تقديم الطلب خلال 24 ساعة من الاستلام

7. المنتجات غير القابلة للإرجاع

لا يمكن إرجاع أو استبدال:

  • الملابس

  • الأحذية والنعال

  • المنتجات المعدة حسب الطلب

  • المنتجات المستخدمة

  • منتجات التسليم الفوري 

8. المنتجات الفاخرة المستعملة

يتخصص المتجر في بيع الحقائب الفاخرة المستعملة.

قد تحتوي المنتجات على علامات استخدام بسيطة ولا تعتبر عيوبًا.

9. الدفع عبر تمارا

الطلبات المدفوعة عبر Tamara غير قابلة للاسترجاع أو الاستبدال نهائيًا.

10. نزاعات الدفع

يوافق العميل على عدم فتح نزاع مالي قبل التواصل مع المتجر.

11. تحديد المسؤولية

لا يتحمل المتجر أي مسؤولية عن الأضرار غير المباشرة الناتجة عن استخدام الموقع أو شراء المنتجات.

12. الملكية الفكرية

جميع محتويات الموقع www.yourelegantboutiques.com هي ملك لـ Your Elegant Boutiques ومحميّة بموجب قوانين الملكية الفكرية.

13. القانون الحاكم

تخضع هذه الشروط لقوانين جمهورية الصين.

أي نزاع يتم حله أولًا عبر التفاوض، وإذا لم يتم الحل يتم اللجوء إلى التحكيم في الصين.

14. تعديل الشروط

يحتفظ المتجر بالحق في تعديل هذه الشروط في أي وقت دون إشعار مسبق.

15. اتفاقية البيع النهائي

جميع المبيعات تعتبر نهائية، باستثناء العيوب المؤكدة أو الاختلافات الكبيرة عن الوصف.

16. فترة التحقيق في التسليم ومنع النزاعات

يوافق العميل على عدم تقديم أي نزاع أو طلب استرجاع مالي قبل مرور 60 يوم عمل من تاريخ الشحن.

17. التواصل معنا

البريد الإلكتروني: info@yourelegantboutiques.com
الموقع: www.yourelegantboutiques.com

واتس أب +971556726596